Last Updated: 11 11 23
Thank you for choosing Beeyond Digital for your digital marketing needs. We strive to provide high-quality services to our clients. This refund policy outlines the terms and conditions under which refunds may be requested.
1. Refund Eligibility
1.1. Refunds are eligible only for services explicitly covered by a service agreement or project scope.
1.2. Refunds are not available for completed services or delivered products, including but not limited to completed marketing campaigns, consulting services, or finalized digital assets.
2. Refund Requests
2.1. To request a refund, clients must submit a written request to [contact email] within [number] days of the service delivery date.
2.2. The request must include a detailed explanation of the reasons for the refund.
3. Evaluation and Approval
3.1. Refund requests will be evaluated on a case-by-case basis.
3.2. Beeyond Digital reserves the right to approve or deny refund requests based on the merits of each case.
4. Refund Process
4.1. If a refund is approved, the client will be notified, and the refund process will be initiated within [number] business days.
4.2. Refunds will be processed through the original payment method used for the transaction.
5. Non-Refundable Items
5.1. Certain services or products may be designated as non-refundable. These will be clearly communicated in the service agreement or project scope.
6. Cancellation Fees
6.1. For canceled projects or services, Beeyond Digital may apply cancellation fees. These fees will be outlined in the service agreement.
7. Changes to the Refund Policy
7.1. Beeyond Digital reserves the right to modify this refund policy at any time. Clients will be notified of any changes.
8. Contact Information
8.1. For any questions or concerns regarding this refund policy, please contact us at [contact information].